Privacy Policy

Collecting specific, relevant personal information is a necessary part of us being able to provide you with any services you may request from us (e.g. Father Christmas Comes to Millerbeck bookings) or just managing our relationship with you.

When we hold or use your personal information as a data controller, we will provide you with a privacy notice setting out in detail what information we hold about you, how it may be used and the reasons for those uses, together with details of your rights.

Where we collect personal information from you directly, we will provide this notice at the time of collection, via a link to our website. We will only provide this notice once, generally at the start of our relationship with you — although if the notice is updated substantially we may send you details of the updated version. You are encouraged to check back regularly for updates.

We will use your personal information as described in the privacy notice provided to you — for example, we may use it to send you information we think you might find useful, provided you have indicated that you are happy to be contacted for these purposes.

Your data is held by us securely. We do not disclose your personal information unless required to do so by law, and we do not share your personal information with any third-party suppliers.

We store your personal information (email address, name, and postal address — if you have previously booked tickets) until you request we delete it or until you leave the membership.

Full details of your rights are set out in the relevant privacy notice provided to you. By law you are entitled to:

• Ask for a copy of your personal information at any time
• Ask us to correct, delete or update your personal information
• Ask that your personal information be sent to you or another organisation
• Object to automated decision-making
• Withdraw any consent you have given us at any time

To exercise any of your rights, or if you have any questions, please contact us using the details on our Contact page.

If you are unhappy with the way we are using your personal information you can complain to the UK Information Commissioner’s Office. However, we are here to help and would encourage you to contact us to resolve your complaint first.

Our site may, from time to time, contain links to other websites (e.g. the 7¼ Inch Gauge Society, local hotels, events). These websites have their own privacy policies and act as data controllers of any information you submit to them. We do not accept any responsibility for these policies — please check them before submitting any personal information.

Similarly, if you linked to this site from a third-party site, we are not responsible for the privacy policies or practices of that third party. We recommend you check the policy of that site and contact its owner if you have any concerns.

We employ a variety of technical and organisational measures to keep your personal information safe and to prevent unauthorised access, use or disclosure of it.

No information transmission over the Internet is guaranteed 100% secure, nor is storage always 100% secure, but we take all appropriate steps to protect your personal information. We take information and system security very seriously.

We do not collect cookies through www.millerbeck.org.uk.

• Questions, queries or feedback you leave, including your email address if you contact us via www.millerbeck.org.uk or info@millerbeck.org.uk
• Your email address and subscription preferences when you sign up to our mailing list
• Your home address, phone number and email address if you book advance tickets to one of our events (e.g. Father Christmas Comes to Millerbeck)
• Your payment details for advance ticket booking (destroyed as soon as processed)

The legal basis for processing this data is to perform a task in the public interest that is set out in law and is statute-based.

We store this information in order to contact you about upcoming events, if you have not unsubscribed from our mailing list.

We will not:

• Sell or rent your data to third parties
• Share your data with third parties for marketing purposes

We will share your data if we are required to do so by law.

We will only retain your personal data for as long as:

• It is needed for the purposes set out in this document
• You have not requested that your data be deleted

Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

We store your data to ensure it is as safe as possible at all stages, both while it is processed and when it is stored.

We have set up processes to prevent unauthorised access or disclosure of your data — for example, we protect your data using varying levels of encryption.

You have the right to request:

• Information about how your personal data is processed
• A copy of that personal data
• That anything inaccurate in your personal data is corrected immediately
• That your personal data is erased if there is no longer a justification for it
• That the processing of your personal data is restricted in certain circumstances
• To raise an objection about how your personal data is processed

If you have any of these requests, get in touch using the Contact page on our website.

We have installed CCTV systems in some of our premises used by members of the public, for the purposes of public and staff safety and crime prevention and detection. CCTV is also installed on the outside of some of our buildings to monitor building and engine security.

In all locations, signs are displayed notifying you that CCTV is in operation. Please contact the Owner if you have any questions.

Images captured by CCTV will not be kept for longer than necessary. However, on occasions there may be a need to keep images for longer — for example, where a crime is being investigated.

You have the right to see CCTV images of yourself and be provided with a copy of the images if they are still stored.

• Questions, queries or feedback you leave, including your email address if you contact www.millerbeck.org.uk or info@millerbeck.org.uk
• Your email address and subscription preferences when you sign up to our mailing list
• Your home address, phone number and email address

The legal basis for processing this data is to perform a task in the public interest that is set out in law and is statute-based.

Please contact the Owner if you:

• Have any questions about anything in this document
• Think that your personal data has been misused or mishandled

Our Contact Details

Information Commissioner’s Office

You can also make a complaint to the Information Commissioner, who is an independent regulator:

We may change this privacy policy. In that case, the last updated date at the bottom of this page will also change. Any changes will take effect as soon as the updated policy is posted.

If you go to another website from this one, please read the privacy policy on that website to find out what it does with your information.

If you come to www.millerbeck.org.uk from another website, you should read the privacy policy of the website you came from to find out more.